Please arrive at least fifteen minutes before your scheduled appointment to check in and prepare to enjoy your treatment. Arriving late may limit time for your treatment so the next guest is not delayed
Your spa environment is one of tranquillity and relaxation. Please respect other spa guests' right to serenity and privacy.
Please communicate health conditions such as high blood pressure, allergies, pregnancy or any other health related concerns you may have when making your appointment. Consumption of alcohol before or directly after spa treatments is not recommended.
We will provide you with spa attire for your comfort and our therapists will always use draping techniques to respect your privacy.
The treatments you select are reserved especially for you. Guests will be charged a 1OO% cancellation fee for treatments cancelled less than 24 hours from the scheduled appointment time.
REFUNDS AND RETURNS
Treatments and packages are non-refundable, non-transferable and may not be exchanged for other treatments. For hygiene reasons products purchased may not be returned or exchanged.